Refund Policy
Refund Policy
Last updated: January 18, 2026
At Beach Bum Adventure, we want you to feel confident when purchasing our digital products. Please read this policy carefully before buying.
Digital Products + Instant Access
Our products are delivered digitally (instant access/download and/or email-based services). Because of this, all sales are generally final unless stated otherwise below.
When We Do Offer Refunds
We may approve a refund in the following situations:
- Duplicate purchase
If you accidentally purchase the same product twice, we’ll refund the duplicate order. - Technical access issues we can’t resolve
If you can’t access your purchase and we’re unable to fix the issue within a reasonable timeframe, we’ll refund you. - Billing error
If you were charged incorrectly, we’ll fix it or refund the difference.
When Refunds Are Not Available
Refunds are not available for:
- Change of mind after purchase
- Not using the product after purchase
- Purchasing the wrong product
- Finding the information elsewhere after purchase
- Digital products that have already been accessed/downloaded (unless the issue is technical and unresolved)
Subscription/Reminder Service Notes (90-Day Reporting Reminders)
If you purchased our 90-Day Reporting Reminder service:
- You may cancel/unsubscribe at any time.
- Refunds are not provided for partial-year use or unused time unless a technical issue prevents the service from working and we cannot resolve it.
How to Request a Refund
Email us at info (at) movetothailand.org with:
- Your full name
- The email used at checkout
- Your order number/receipt (if available)
- A brief explanation of the issue
We typically respond within 2–3 business days.
Processing Time
If approved, refunds are processed back to the original payment method. Processing times vary by provider (PayPal/Stripe/banks), but typically take 5–10 business days.
Contact
Questions about this policy? Email: info (at) movetothailand.org